Frequently Asked Questions

Visit our Shop and select One, Two or Three Theory Pack. Enter your pregnancy information to the best of your knowledge, and upload scan directly from your mobile camera roll or computer. We will receive your order privately, via E-mail. After checkout, you will receive your Email Report as soon as possible (approx. 1 hour for Rush), or up to 24 hours for standard delivery.

We work as quickly as possible to provide you with an answer within 1 hour for Rush Delivery (max. 8 hours, if ordered overnight EST). If you do not wish to have your order rushed, allow around 24 hours for your E-mail.

If your scan is in low visibility, our turnaround time may take greater than 1 hour for Rush or 24 hours for Standard. This is because we may need to request more scans and/or contact you directly before we process results. This is to ensure you receive the most accurate results.

You may send your scans to our email if the upload form isn’t working correctly. Mail to: service@thegenderexperts.com. Include your name and order number to avoid delays.

Due to the volume we receive, we cannot guarantee 24 hours, this is an estimate. It may take longer depending on the amount of submissions.

Please make sure to check your “junk” box from your email provider. Make sure to allow emails from us to be accepted into your inbox.

If you did not provide the correct name and email in the submission form as you did in the order form, we cannot match your results. We will attempt to contact you if this is the case, but please feel free to contact us if you are having any issues.

Occasionally, an email address has been typed incorrectly, or an email is not deliverable for reasons beyond our control. Again, please contact us if it has been longer than the allotted time. We may have been trying to contact you with no way of doing so.

Besides contact information, we only need to know theory pack you would like to order, and how many weeks gestation you are in your pregnancy. You may optionally provide additional order notes to our techs during checkout. All information will remain private. See privacy policy

We do not issue refunds for incorrect results. This isn’t because all prediction emails are intended as a novelty item and for entertainment purposes.
We will give you an option for a refund or change in theory prediction if your scan is unreadable due to visibility. We will email you as soon as possible to confirm.

Some scans are unreadable because of the quality of the picture, the way the technician took the picture, or the way the fetus is positioned.

Conflicting results may happen if one theory is a “close call,” or visibility is a factor. If you send in a Ramzi and Nub scan and get conflicting results, you may contact us with both pictures. We will then reevaluate for free and give you the stronger prediction. This may also increase accuracy of results. Some scans are more obvious than others. Please keep in mind, this is not a medical diagnosis, and we want to emphasize that this is just for fun.

Using the Ramzi, Nub and Skull Theories, our professionals will analyze your early ultrasound scans and apply the appropriate Theory. Our determination report will include an illustrative drawing of your baby’s scan and details of how it corresponds to the selected theory.

Our service is intended for entertainment and novelty purposes, and result emails are not a replacement for a 20-week ultrasound scan determination. While we are confident in our methods, we do not guarantee 100% accuracy. We do not recommend using results to choose nursery colors or make any financial or family planning decisions. This website is intended to provide a fun service for pregnant moms. If your prediction is wrong, you may or may not have gender disappointment. If this is a possibility, The Gender Experts report may not be right for you.

In preliminary test groups of various sample sizes (500-1000 women), accuracy rates ranged from 83-92%. The Gender Experts used strict criteria for a controlled data set. Scans in low visibility or close calls were excluded. Our accuracy rate will vary, depending on visibility and other factors that may affect our decision. Analyzing a static image is less accurate than scanning in person. However, combining a Ramzi, Nub and Skull prediction together may give you the most accurate results. Read more about our story.

To leave a testimonial, use our contact form. We appreciate your feedback and will get back to you as soon as possible.